At Couture Blowout Consignment, we are committed to ensuring that your shopping experience is secure, reliable, and satisfactory. Our Order Protection Policy is designed to safeguard your purchases from order placement to delivery. This policy outlines the measures we take to protect your orders and the steps you should take if any issues arise.

Order Verification

To protect against fraud and unauthorized transactions, all orders placed on our website undergo a verification process. This may include confirming payment details, verifying shipping addresses, and ensuring compliance with our terms and conditions.

Secure Payment Processing

All payments are processed through Square, a secure payment gateway that adheres to PCI-DSS standards. Your payment information is encrypted and tokenized to protect it from unauthorized access. For more details, please refer to our Payment Security Policy.

Order Confirmation

Upon placing an order, you will receive an email confirmation with your order details. This confirmation serves as a receipt and includes your order number, item(s) purchased, and shipping information. If you do not receive a confirmation email, please check your spam folder or contact us at coutureblowout@yahoo.com.

Shipping and Handling

1. Shipping Methods: We offer unique rates and priority shipping to meet your assure cost effective & timely shipping. All shipments are tracked and insured. As a consignee you will provide the shipping and return labels.
2. Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier's website.
3. Handling Time: Orders are typically processed and shipped within 1-3 business days. Delays may occur during peak seasons or due to unforeseen circumstances. We will notify you of any significant delays.

Delivery Protection

1. Lost or Stolen Packages: If your package is lost or stolen, please contact us immediately. We will work with the shipping carrier to locate your package and, if necessary, initiate a claim.
2. Damaged Items: If your order arrives damaged, please contact us within 48 hours of receipt. Provide photographs of the damaged item(s) and packaging. We will arrange based on the assessment.
3. Incorrect or Missing Items: If your order is incorrect or missing items, please notify us within 7 days of receipt. We will rectify the issue based on assessment.

Please Check Refund & Return Policy for those Inquiries.

Customer Support

Our support team is here to assist you with any issues related to your order. You can reach us at:

Couture Blowout Consignment
coutureblowout@yahoo.com

Policy Updates

Couture Blowout Consignment reserves the right to update this Order Protection Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

Thank you for choosing Couture Blowout Consignment. Your satisfaction and security are our top priorities.